We're a multi-disciplined, fully remote team who's responsible for all things ~design~ at Nav. We're designers, writers, artists, video producers, and customer obsessors.

Our team includes Product Design, Creative, Brand, and Research. We own every surface of the Nav product, nav.com, and are responsible for content that Nav creates.

Nav's mission is to give every small business owner the chance to succeed.

Success looks different for everyone. But we know that financial health, access to capital, and guidance on how to run a business smoothly can be the biggest things that make or break any small business who's getting started.

We focus today on business credit scores and financial health for small business owners. This industry is huge—99.9% of businesses in the US are small businesses. But if you haven't heard of business credit scores, know why they're important, or know that 50% of small businesses fail within their first 5 years, that's likely by design. These customers have been neglected by the traditional industry players for years. We're changing that.

Our team is spread across:

• Austin

• Columbus

• Miami

• New York

• Philadelphia

• San Francisco

• San Diego

• San Jose

• Spokane

We try to get together as often as possible. Sometimes that's a team wide event offsite for culture and fun, other times it's a dedicated problem solving event for a small crew.

We shot some pretty cool videos on some pretty small budgets

Our Creative team was tired of using stock photos and videos to talk about small business owners—we have real customers, they have real stories, and each one of them is fascinating. So our small, scrappy team flew around the US to shoot a few customer stories of our own:

We've also redesigned several parts of our product (and we're just getting started):

• We designed and launched a flow that finds better credit options for small business owners who get declined on a loan application
• We redesigned credit reports for business owners
• Unit, the banking-as-a-service startup, used our customer story as a way to showcase 'Scaling a small farm with embedded finance.'